Reference

How je 777 Handles Your Personal Information

Your account information, wallet details, and session data are handled with care and kept only for the purposes we describe here.

Account Data ProtectedbKash, Nagad, Rocket PrivacyRight to Access Your InfoData Deletion on Request
je 777 How je 777 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Retain Your Information

We apply encryption in transit and at rest across your account data, including payment references tied to bKash, Nagad, and Rocket. Access to your account record inside our systems is restricted to staff with a direct operational need. Session data is logged to help detect login anomalies and flag access from unrecognised devices — if something looks off, we prompt re-verification before allowing further account activity.

Encryption in Transit

All data moving between your device and our servers is encrypted using industry-standard TLS. This covers login sessions, deposit flows, and account updates on both mobile and desktop.

Payment Reference Security

We store only a reference token for bKash, Nagad, and Rocket transactions — not your wallet PIN or full account number. The live transaction is handled end-to-end by the payment provider.

Data Retention Policy

Active account data is held while your account remains open. Once you request deletion and we complete it, transaction records are kept only as long as applicable law in eligible regions requires.

Your Right to Request Changes

You can request access to your data, ask for corrections, or submit a deletion request via live chat or email. We respond with confirmation and an outcome within a reasonable timeframe.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review what data we hold on your account, request a correction, or ask us to delete your information, our support team handles these requests directly. You can reach us through live chat inside your account dashboard, or by email through the contact address listed in the footer. Requests are acknowledged within a reasonable timeframe, and we will tell you what we can and cannot action given our legal retention obligations.

Team online

Live Chat

Open the chat icon inside your account dashboard. Our team handles data requests alongside account and wallet queries during staffed hours.

Email Support

Send your data request by email using the address in the footer. Include your registered account details so we can locate your file quickly.

Account Settings

Some data — like your contact details and communication preferences — can be reviewed and updated directly from your account settings page without contacting support.

Privacy Policy Questions Answered

These are the questions we hear most often about how your data is handled. If yours is not listed, contact support through your account dashboard.

We collect your name, contact details, device identifiers, and the wallet references you use — such as your bKash or Nagad account ID. We do not collect wallet PINs or full payment credentials.

Only a reference token is stored, not your full wallet number or PIN. The actual transaction is processed by bKash or Nagad directly through their own secure systems.

Contact our support team via live chat in your account dashboard or by email. Provide your registered account details and we will locate your file and respond with what we hold.

Yes. Submit a deletion request through live chat or email. We will remove what we can; some transaction records may be retained as required by applicable law in eligible regions.

We share data only with payment processors like bKash, Nagad, and Rocket, fraud-detection services, and regulatory authorities where local law in eligible jurisdictions requires disclosure.

Access and eligibility depend on your local law and the regions where je 777 operates. If you access the platform from Bangladesh, this policy applies to the extent permitted under local regulation.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.